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Privacy Policy

Leda Properties LTD Customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

Contact details

Telephone

  01993813175

Email

 jamie@ledaproperties.co.uk

What information we collect, use, and why

We collect or use the following information to provide and improve products and services for clients:

  • We may collect details you provide through enquiry forms, including property requirements, business information, tenancy enquiries, viewing requests, correspondence records and information required for lease, licence or property management purposes

We collect or use the following personal information to comply with legal requirements:

  • We may process personal data where necessary to comply with legal and regulatory obligations, including property ownership and tenancy management, anti-money laundering checks, health and safety compliance, insurance requirements, environmental obligations, planning and statutory requirements, and responding to lawful requests from public authorities

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • We collect and use personal information to provide, manage and improve our property services and business operations. This includes responding to enquiries, arranging viewings, managing leases and occupier relationships, administering our business park, maintaining accurate records, improving customer service, and ensuring the security and effective operation of our website and properties. We have considered the impact on individuals and believe this processing is necessary and proportionate. We only use personal information where there is a reasonable expectation that it will be used for these purposes, and we do not believe our interests override individuals\' rights and freedoms.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information to comply with legal requirements:

  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

    • We may process personal information where necessary to comply with our legal and regulatory obligations and to protect the lawful interests of our business. This includes maintaining accurate records, responding to legal claims, protecting our property and assets, enforcing contractual rights, ensuring health and safety compliance, and preventing fraud or unlawful activity. We have considered the impact on individuals and believe this processing is necessary, proportionate and does not override their rights and freedoms.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we get personal information from

  • Directly from you

How long we keep information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, regulatory and operational requirements. Retention periods vary depending on the type of information and the purpose for which it is held. When personal information is no longer required, it is securely deleted or anonymised

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.

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Who we share information with

Others we share personal information with

  • Professional consultants

How to complain

If you have any concerns about our use of your personal information, you can make a data protection complaint to us at: 2 Bignell Park Barn, OX26 1TD, Oxfordshire.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. 

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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